Social media, online marketing hints, tips and advice – Liz Hover's Diary of a Web Gal (Winnipeg)

This post comes from fellow Winnipeg blogger Kyla Roma.

Oddly, we’ve never met in person but continue to connect online.

I adore Kyla’s blog and admire her committment to great content and connecting with her readers.

For this guest post, I asked Kyla to share some of her blogging secrets with us. Here’s what she had to say.

Starting a blog is easy enough, but after the honeymoon period of finding a look and a voice that’s just right, maintaining a blog and drawing in new readers can be a daunting task.

I’ve been blogging about my life, photography, and DIY for two years and my blog has always been a project that I love, but keeping it fresh and new while keeping it from taking over my time has been a challenge.

Liz kindly asked if I could share some of the things that have worked for me, and these are a few of my favourite strategies:

1. Put high value, unique content first

No one is an island and being in touch with your community is vital, but the only thing that will get people coming back to your blog is excellent content.

Stay on top of trends and news in your community and find a way to speak to them that demonstrates your strengths. From an ability to build a strong narrative to unique presentation, finding a strength and an angle that gives you a unique position inside your community is a great way to get noticed and have people looking forward to what you bring to the table.

2. All blogs are personal

Personal blogging has a funny reputation but with huge companies changing gears from having One Consistent Impersonal Corporate Message to having a number of distinct, trusted individual voices, all of our social media is at least a little personal.

This can be scary territory for small business owners, especially because so many seem to equate a blog with an avenue to vent about bad days, but pulling back the curtain (even just slightly) gives clients someone to connect to, and that feeling of being an “insider” can go a long way toward building an invested client base.

Even just showing a collection of your favourite things, or linking to your favourite inspiration sources gives people a sense of who you are – no dredging up family drama or venting about bad days required.

3. Choose your weapons

I get hit with inspiration at odd times, and I found out quickly that feeling like I have to blog every day is more of a stress than anything.

Now that I blog five to six times a week, I’ve started exploring more tools that let me take back my time and ramp down my stress.

Some of my favourites for WordPress are Twitter Tools, which tweets your posts when they publish, Dashboard: Scheduled Posts, so I can see my next set of scheduled posts at a glance when I log in, and Editorial Calendar for a monthly at a glance view of my posts and the ability to drag and drop them in any order I like.

My favourite offline tool is simple and probably my most useful: a notebook that I keep with me for when I have ideas for posts.

4. Jump into the conversation

If something is going on in your community that you have opinions on, speak to it. If you’re on Twitter but aren’t starting conversations, start talking to people!

No one is involved in blogging or social media because they’re looking to build walls- everyone wants to feel noticed, valued, and part of something. Simple acts of inclusion can go a very long way.

5. Try making a plan

This one isn’t right for everyone, but I love having a rough idea of what my blog content will look like in a week or two.

I find it takes a lot of (self inflicted) pressure off me, and it helps make sure everything flows nicely from one post to another. A plan could be as simple as starting a series that you post on once a month, but planning in advance can help you to pull together beautiful, insightful posts that you might not feel up to if you only blog after a long day of work.

Kyla Roma is a 20something lady living in the Canadian Prairies under the biggest sky she’s ever seen.

She’s a life-long vegetarian, blogger, black tea aficionado, photography nut, knitter, puppy mama and wife. Her beautiful blog is a collection of stories from her life and things that make her swoon.

Upkeeping a good blog is bloody hard work.

I’m no saint. My blog might look pretty but I don’t put in as much time as I should writing regularly or with great purpose.

A couple of days ago I was reading a post on Adam Singer’s blog. In it he talks about how most agency blogs are crap. That’s right. The folks that you pay to develop and implement your marketing and PR campaigns can’t walk the walk.

In fact it’s not just agencies that are to blame.

I see plenty of folks who call themselves ‘experts’ in marketing / communications / PR / ALL THAT STUFF who clearly aren’t practiced at what they preach. Now, that doesn’t mean to say they aren’t to be trusted but, come on, faced with two ‘experts’ one with an up to date blog and an active Twitter account with a healthy following versus a blogless, Twitterless dude – which one are you more likely to trust?

Back to Adam’s post.

One of Adam’s readers challenged him to expand on the reasons that many agency blogs fall short.

In response Adam wrote a second post highlighting some key things that I think apply to all blogs. Not just those written by agencies.

If your blog is kinda crap, then this might be why.

I’ve taken Adam’s main points and sort of re-interpreted them for all bloggers.

1. Your posts are wishy-washy

2. Your writing lacks passion

3. Your blog has no personality

4. Your content fails the ‘so-what?’ test

5. You haven’t written a blog post since 2001

6. You’re. Trying. Too. Hard.

7. Your blog doesn’t stand out from the crowd

8. You’re scared of upsetting people

9. Oops. You have no focus so your posts are over the shop

10. You don’t make an effort to connect with other bloggers

There are lessons for us all in this list.

Now you’ve got no excuses for having a crap blog or no blog at all.

Need some help to get motivated? Watch the video I recently posted in which Seth Godin and Tom Peters tell why you should blog. Then study Adam’s article.

Your blog should be ship-shape in no time.

As a web manager and internet fan it will come as no surprise to you, dear reader, that the recent comment from Prince – declaring the internet is over – made the hair on the back of my neck stand up.

What is this dude on?

It doesn’t take a genius to see that the internet is well and truly not over. In fact, I would posit that the web has only just begun.

But like I said, it doesn’t take a genius to work this out which is why I’m so surprised at Prince.

Here is an artist so entirely out of touch with 21st century communication that I’m astounded he still has an active fan base – I guess we have Purple Rain to thank for that.

His comments left me wondering if dementia had set in.

Honestly.

No rational human could say things like: ‘I really believe in finding new ways to distribute my music,’ and in the next breath completely diss technology. What is he thinking? Carrier pigeons will fly copies of his CDs around the world?

Get with the times little man.

I’m a huge fan of the Big Brother TV show set in the UK. I’ve been watching since the show started ten years ago.

Since moving to Canada seven years ago I’ve managed to keep up with it every year.

Clearly, Twitter has grown and more Big Brother fans use it than ever before.

2010 is a major year for Big Brother in the UK; this is the last series. Channel Four are cancelling it.

Last night was the first eviction – if you’re not familiar with the Big Brother format then all you need to know is that a bunch of strangers get put in a house for a couple of months and get to nominate each other for eviction every week. The whole thing is shown on TV and the general public vote to decide who leaves. In the end, the last housemate wins a major cash prize – like $100,000.

Channel Four broadcasts a highlights show every night of the week and Friday is always eviction night.

Eviction night is a major event for Big Brother fans.

So it was with nervous excitement that I ‘tuned in’ to the internet late yesterday afternoon to check on which of the three peeps up for eviction would leave.

I was on Twitter and also a Big Brother forum which I regularly check – obviously I can’t watch the eviction show live on TV because I’m in Canada so I’m relying totally on the internet to keep me up to date.

I’m scanning everything for clues about who will leave the house. That announcement is always made live on TV by presenter Davina McCall.

Until last night.

Someone at Channel Four messed up on Twitter by announcing the name of the person being evicted before it was announced live on TV.

In some cases this type of reveal is intentional – breaking exclusive news on Twitter. This was not one of those moments.

In addition to the main Big Brother show there are several supplementary TV shows which cover news, gossip and behind-the-scenes. Big Brother’s Big Mouth (presented at one time by Russell Brand) is one of them. They even have their own Twitter account.

Moments before the TV reveal Big Brother’s Big Mouth tweeted:

SHOCKER!!! Tell us what you think of Rachael getting evicted. Say what you really think!!!

Seconds later the tweet was deleted. I didn’t see it but what I did see were dozens of angry Big Brother fans on Twitter bemoaning the slip up.

But Big Brother’s Big Mouth did good.

Sure there were plenty of folks on Twitter proclaiming that the tweeter responsible would surely lose their job. I hope not because Big Brother’s Big Mouth did precisely what you should do in a crisis situation.

The listened. They acknowledged. They apologized.

The result?

Reactions like this one.

Honestly it didn’t bother me one bit but what it did do was underscore an important issue about handling yourself publicly when you mess up.

In the ‘olden days’ the PR approach was to act as if it didn’t happen, cover it up, not comment or comment with an excuse. I’ve lived through that – back in England as a press officer.

And that’s why I love the social web in 2010.

It forces you to be open, honest and genuine. I hope!

People will love you all the more if you can be those things. Even when you mess up.

Social media and old school PR approaches don’t mix.

This is something we can all learn from.