My new internet superhero

Diary of a Web Gal

I get very excited about folks I find that manage to put into words some innate feeling I have but can’t verbalize.

I love folks that just SAY IT LIKE IT IS.



And today I added to my list of internet superheros (which already includes Steve Krug, Jakon Nielsen and Paul Boag)

Enter Gerry McGovern.

Read this post and weep peoples: website management – you can’t automate everything.

Any person that starts their website management advice with ‘The biggest challenge a website manager has is to understand how humans work, not how content management software or search engines work,’ is indeed wise.